What to do next when your application is ready

When your application is ready please call us on 020 8769 1447. Please ensure that you have carefully checked that you have all of the documents as per the relevant requirements on this website including photocopies where necessary. Please ensure that you have printed off and completed and signed the right number of visa application forms from this website and that you have the correct number of passport photos. Please also ensure that the full payment is included with your application and that you have read our terms and conditions and printed off the Client Contact Information Sheet and filled it in and signed it.

There are a number of ways you can get your application to us:

1. If you work within the Circle Line or at Canary Wharf we will arrange to pick up your documents from you. Also, as a favour to our many clients who live in Wimbledon, we can arrange to meet you at Wimbledon on certain days of the week between 5:30 and 6:30 pm. During busy periods it may not be possible to pick up your application.
   
   
2. You may make an appointment to bring your application to our office:
        23 Ashlake Road
        Streatham
        London
        SW16 2BB
   
   
3. You may deliver your application to our post box in South Kensington (opposite South Kensington tube):
         Mobile Visa Service
        Box 416
        Citibox
        2 Old Brompton Road
        London
        SW7 3DQ
   
   You must include the Box 416 or it will not reach us. Applications can be handed to the receptionist during opening hours (9am to 6pm Monday to Friday and 9am to 12 noon on Saturdays). After hours you may post it through the mail flap in the door at your own risk. Please let us know if you use this option.
   
   Citibox is a separate company from Mobile Visa Service. Please let us know if you have dropped off an application at Citibox. All enquiries should be directed to Mobile Visa Service on 020 8769 1447 and not to the staff at Citibox, who will not be able to answer your visa queries.
   
   
4. You may post your application to us by Special Delivery Post:
        Mobile Visa Service
        23 Ashlake Road
        Streatham
        London
        SW16 2BB
   
   Please telephone us on 020 8769 1447 on the day you post it. Please use the pre-paid silver Special Delivery bags available from the Post Office and enclose an extra self-addressed one for the return of your passport. These bags are waterproof and tamper-proof once sealed.

Payment

When we collect your application from you or you bring it to our office visa fees need to be paid in cash. The service charge may be paid by cash or cheque (with cheque guarantee card) made payable to "Mobile Visa Service Ltd" provided there are a minimum of 10 days before you travel. If you want your passport returned sooner than 10 days all fees must be paid in cash. We will give you a receipt for your passport and payment.

If you post your application you may pay the visa fees and service charge by cheque made payable to "Mobile Visa Service Ltd" if there will be a minimum of 10 days to clear your cheque before you need your passport to be returned. If you need your passport back sooner that this the payment should be in crossed postal orders made payable to "Mobile Visa Service Ltd".